Appendix of Groupware and Intranet Resources From Intranet as Groupware by Mellanie Hills Companies That Contributed to This Book--Introduction Amgen Incorporated at http://www.amgen.com.  AT&T Corp. at http://www.att.com. Bell Atlantic Corporation at http://www.ba.com. Booz Allen & Hamilton Inc. at http://www.bah.com. EDS at http://www.eds.com. JCPenney Company, Inc. at http://www.jcpenney.com. Rockwell International Corporation at http://www.rockwell.com. SAS Institute Inc. at http://www.sas.com. Silicon Graphics, Inc. at http://www.sgi.com. Texas Instruments Incorporated at http://www.ti.com. Turner Broadcasting System, Inc. at http://www.turner.com. United Parcel Service of America, Inc. at http://www.ups.com. Netiquette--Chapter 1 The Net: User Guidelines and Netiquette at http://www.fau.edu/netiquette/net/.  What Is Happening in Business Today--Chapter 2 Gary Hamel and C. K. Prahalad, Competing for the Future, Harvard Business School Press, 1994. Don Peppers and Martha Rogers, The One to One Future--Building Relationships One Customer at a Time, Currency/Doubleday, August 1993. Don Tapscott, The Digital Economy: Promise and Peril in the Age of Networked Intelligence, McGraw-Hill, 1996. Learning Organizations--Chapter 3 Peter M. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday/Currency, 1990. Uses of Intranets--Chapter 4 Yahoo’s list of intranet articles and resources is at http://www.yahoo.com/Computers_and_Internet/ Communications_and_Networking/Intranet/. How Sun saves money, improves service using Internet technologies at http://www.sun.com/960101/feature1.  Intranet Groupware Products--Chapter 6 IBM/Lotus Notes at http://www.lotus.com. IBM Internet Connection for FlowMark. Link no longer exists.  Netscape/Collabra at http://www.netscape.com/. Microsoft at http://www.microsoft.com/. Novell GroupWise 5 at http://groupwise.novell.com. Open Text Livelink Intranet at http://www.opentext.com. Current demo is at http://www.opentext.com/livelink/guided_tour/index.html.  Action Technologies Metro 1.1 at http://www.actiontech.com. AEX Software About Groupware Server 1.01. Link no longer exists. Allaire Forums and Cold Fusion at http://www.allaire.com/. Amicus Networks Community Builder at http://www.amicus.com/product.htm. Attachmate Open Mind at http://www.attachmate.com/. Cap Gemini Innovation WebFlow. Link no longer exists. Connectix VideoPhone 1.1 for Windows on the Web at http://www.connectix.com/. DataBeam neT.120 Conference Server at http://www.databeam.com/. Digital AltaVista Forum has been purchased by SiteScape and is at http://www.sitescape.com/   ForeFront RoundTable at http://www.ffg.com/. Product no longer exists Campbell Services OnTime Web Edition 4.0 was purchased by Open Text and is at http://www.opentext.com.   Galacticomm Worldgroup Internet Server and Worldgroup Manager at http://www.gcomm.com/. JetForm at http://www.jetform.com/. Lundeen Web Crossing at http://webx.lundeen.com/. McCall, Szerdy & Associates C.A. Facilitator for the Web at http://www.facilitate.com/. Motet at http://www.motet.com.  NetManage at http://www.netmanage.com/. Now Software Now Up-to-Date at http://www.nowsoft.com. Oracle InterOffice at http://www.oracle.com/. O’Reilly WebBoard at http://webboard.ora.com/. Paradigm Software WorkWise-Enterprise at http://www.workwise.com/. Proxicom (was Proxima) Podium 2.01 at http://www.proxicom.com/. Quarterdeck/Future Labs TALKShow Conferencing Software, Global Chat, and WebTalk. Company no longer exists. RadNet WebShare at http://www.radnet.com. Screen Porch Caucas 3.0 at http://www.caucus.com/. Searchlight Software Spinnaker was purchased by TeleGraphix Communications and is at http://www.telegrafix.com/.  Spyglass/OS TECHnologies WebNotes at http://webnotes.ostech.com/. Symantec/Delrina FormFlow 2.0 has been purchased by JetForm and is now at www.jetform.com.  Thuridion CREW at http://www.thuridion.com/. Link no longer exists. UES Track-It at http://www.columbus.ues.com/. Link no longer exists. Ultimus WebFlow at http://www.ultimus1.com/. Ulysses Telemedia Networks/Intraprise Technologies Odyssey at http://www.ulysses.net/. Company no longer develops groupware products. WebCal at http://www.webcal.net/. WebFlow SamePage at http://webflow.com/. Company no longer exists. White Pine Enhanced CU-SeeMe at http://www.wpine.com/. Building Your Intranet--Chapter 8 Security Eugene Spafford’s computer security hot list at http://www.cs.purdue.edu/coast/hotlist/. This list doubles as the official WWW hot list of the Computer Operations, Audit, and Security Technology (COAST) Laboratory at Purdue. This is a great starting point in your quest to learn about firewalls and Internet security.  Marcus J. Ranum’s Internet Firewalls FAQ at http://www.v-one.com/pubs/fw-faq/faq.htm. Link no longer exists. World Wide Web Security FAQ at  http://www-genome.wi.mit.edu/WWW/faqs/www-security-faq.html. Encryption technology from RSA Data Security, at http://www.rsa.com. Yahoo’s list of companies that specialize in computer security at http://www.yahoo.com/Business_and_Economy/Companies/Computers/Security/Consulting/. Newsgroups: comp.security.announce--announcements about security (moderated) comp.security.firewalls--anything pertaining to network firewall security comp.security.misc--security issues of computers and networks comp.security.unix--discussion of Unix security Selecting an Internet Service Provider Selecting an Internet Service Provider Selecting an Internet Provider in UUNET Technologies’ Internet Business Applications Guide at http://www.uu.net/busguide.htm. Link no longer exists. The List at http://thelist.com. This resource provides a variety of searches to help you locate ISPs. It gives you information such as the names, area codes served, phone and fax numbers and e-mail addresses, their URL, and services they provide and the fees for them. Commerce Net’s Internet Service Provider Directory at http://www.commerce.net/directories/products /isp/isp.html/. Link no longer exists. Newsgroups about Internet access providers: alt.internet.services alt.internet.access.wanted Acquiring an Internet Domain InterNIC Registration Services at http://www.networksolutions.com/. This site provides instructions for registering U.S. domain names. They are temporarily registering Canadian domain names, also.  Yahoo’s list of various domain registration authorities throughout the world is now at http://www.yahoo.com/Computers_and_Internet/Internet /Domain_Registration/Network_Information_Centers/ Selecting Hardware and Software--Servers, Browsers, Authoring Tools, and Other Intranet Soundings, now at http://www.intranetjournal.com/discussions/index.html is a moderated message exchange dedicated to intranets.  Intranet Exchange at http://www.innergy.com/ix/ is another moderated message exchange about intranets. Web Compare at http://www.webcompare.com/ lists servers and browsers and includes comparisons and charts of features. Stroud's CWSApps List at http://cws.internet.com/.  World Wide Web FAQ at http://www.boutell.com/faq/ for researching web servers and browsers, authoring web pages, images, scripts, and other Web resources. The Complete Intranet Resource is now at http://www.intrack.com/intranet/. Network World Fusion at http://www.nwfusion.com/. WebMaster Magazine’s WebMaster Resources is now CIO Magazine Research Centers at http://www.cio.com/forums/.  ZDNet Developer at http://www.zdnet.com/devhead/.  A Beginners Guide to HyperText Markup Language (HTML) at NCSA at http://www.ncsa.uiuc.edu/General/Internet/WWW/HTMLPrimerAll.html. This is a good resource for current information on tools and authoring.  Newsgroups about: Servers: comp.infosystems.www.servers.mac--Web servers for the Macintosh platform comp.infosystems.www.servers.misc--Web servers for other platforms comp.infosystems.www.servers.ms-windows --Web servers for MS Windows and NT comp.infosystems.www.servers.unix--Web servers for UNIX platforms Browsers: comp.infosystems.www.browsers.mac--Web browsers for the Macintosh platform comp.infosystems.www.browsers.misc--Web browsers for other platforms comp.infosystems.www.browsers.ms-windows --Web browsers for MS Windows comp.infosystems.www.browsers.x--Web browsers for the X-Window system Intranets: comp.infosystems.intranet--general discussion about intranets  Providing Web access: comp.infosystems.www.providers--no longer available For specific products, check out vendor sites such as: Netscape at http://www.netscape.com Microsoft at http://www.microsoft.com SGI at http://www.sgi.com Designing and Authoring Documents Guides to Writing Style for HTML Documents (NCSA) at http://www.ncsa.uiuc.edu/General/Internet/WWW/HTMLPrimerAll.html#SG.  William Horton, Lee Taylor, Arthur Ignacio, Nancy L. Hoft, The Web Page Design Cookbook: All the Ingredients You Need to Create 5-Star Web Pages, John Wiley & Sons, 1996. Jim Sterne, World Wide Web Marketing: Integrating the Internet into Your Marketing Strategy, 2nd Edition, John Wiley & Sons, 1999.  Jim is an internationally known WWW marketing guru. In this book, he focuses on what to do and not do. Many of the things he says apply equally well to intranets, where not all users have high-speed links. Jim also talks at length about navigation within a Web site. You may find lots of guidance in his book. Newsgroups about authoring: comp.infosystems.www.authoring.cgi --writing CGI scripts for the Web comp.infosystems.www.authoring.html --writing HTML for the Web comp.infosystems.www.authoring.images --using images and imagemaps on the Web comp.infosystems.www.authoring.misc --miscellaneous Web authoring issues Usability Testing Darrell Sano and Jakob Nielsen, "SunWeb: User Interface Design for Sun Microsystem's Internal Web." This very interesting report is about how they created and tested the user interface for SunWeb. Link no longer exists. People Issues and Change Management--Chapter 9 David Coleman, “March '96 Hot Tip: Groupware Tools for De-Engineering” at http://www.collaborate.com/hot_tip/tip0396.html.  Tom Davenport, “Software as Socialware,” CIO, March 1, 1996, pp. 24-26. Implementing Groupware--Chapter 10 Groupware and Workflow David Coleman, Groupware: Collaborative Strategies For Corporate LANs And The Intranet, Prentice Hall, 1996. Layna Fisher, New Tools for New Times: The Workflow Paradigm, Second Edition, Future Strategies, Inc., 1995. Susanna Opper and Henry Fersko-Weiss, Technology For Teams: Enhancing Productivity in Networked Organizations, Van Nostrand Reinhold, 1992. Internet groupware newsgroups: comp.groupware: Discussion of groupware software and hardware in general. comp.groupware.groupwise: Discussion of Novell's Groupwise product. comp.groupware.lotus-notes.admin: Discussion of Lotus Notes system administration. comp.groupware.lotus-notes.apps: Discussion of application software for Lotus Notes. comp.groupware.lotus-notes.misc: Discussion of miscellaneous topics related to Lotus Notes. comp.groupware.lotus-notes.programmer: Discussion of programming for Lotus Notes. Groupware Central at http://www.cba.uga.edu/groupware/groupware.html. The Groupware Yellow Pages at http://www.consensus.com/groupware/. Link no longer exists. The Workflow and Reengineering International Association (WARIA) at http://www.waria.com/. Workflow on the Web at http://www.gold.net/users/ef48/. Link no longer exists. Voice on the Net at http://www.von.com/ is a good resource about Internet telephony and videoconferencing on the Net. Teams Jon R. Katzenbach and Douglas K. Smith, The Wisdom of Teams: Creating the High-Performance Organization, Harvard Business School Press, 1993. Michael Schrage, No More Teams! Mastering the Dynamics of Creative Collaboration, Currency/Doubleday, 1995. C. W. Metcalf, Lighten Up: The Amazing Power of Grace Under Pressure, Nightingale Conant Corporation. An audiotape about humor. Michael J. Gelb, Mind Mapping, Nightingale Conant Corporation. An audiotape about mind mapping. Carolyn Nilson, Games That Drive Change, McGraw-Hill, Inc., 1995. This book has a chapter dedicated to games for communication. This is just one of a number of books about games for teams and trainers. Locate facilitators through misc.business.facilitators newsgroup. Myers-Briggs Type Indicator (MBTI) Association For Psychological Type at http://www.aptcentral.org/. Center for Applications of Psychological Type at http://www.capt.org/. Business Process Improvement and Reengineering H. James Harrington, Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill, 1991. Thomas Davenport, Process Innovation: Reengineering Work Through Information Technology, Harvard Business School Press, 1993. Michael Hammer and James Champy, Reengineering the Corporation: A Manifesto for Business Revolution, HarperCollins, 1993. Dorine C. Andrews and Susan K. Stalick, Business Reengineering: The Survival Guide, Prentice-Hall, 1994. Michael Hammer and Steven A. Stanton, The Reengineering Revolution: A Handbook, HarperCollins, 1995. James Champy, Reengineering Management: The Mandate for New Leadership, HarperCollins, 1995. Michael Hammer, Beyond Reengineering, HarperCollins, 1996. A Business Researcher’s Interests, which is now at http://www.brint.com/, has a huge collection of resources about BPR, process innovation, change management, knowledge management, and emergent organizations. The Library at the Electronic College of Process Innovation at http://www.dtic.mil/c3i/bprcd/ contains a vast collection of resources about benchmarking and best practices, BPR, change management, creative and innovative thinking, cross functional teams, customer analysis, data and knowledge management, implementation, information management, information technologies, leadership and management, organizational design, performance measurement, process modeling and analysis, project management and methodologies, strategic and business planning, strategic alliances and partnering, total quality management, and training and learning.

   Additional Intranet Resources