Appendix of Intranet Resources From Intranet Business Strategies by Mellanie Hills Netiquette--Chapter 1 The Net: User Guidelines and Netiquette at http://www.fau.edu/netiquette/net/.  Demands On Businesses Today--Chapter 2 Gary Hamel and C. K. Prahalad, Competing for the Future, Harvard Business School Press, 1994. Don Peppers and Martha Rogers, The One to One Future--Building Relationships One Customer at a Time, Currency/Doubleday, August 1993. Don Tapscott, The Digital Economy: Promise and Peril in the Age of Networked Intelligence, McGraw-Hill, 1996. Learning Organizations--Chapter 3 Peter M. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday/Currency, 1990. Uses of Intranets--Chapter 4 How Sun saves money, improves service using Internet technologies at http://www.sun.com/960101/feature1/.  Companies That Contributed To This Book--Chapter 5 Amgen Incorporated at  http://www.amgen.com/.  AT&T Corp. at http://www.att.com. Bell Atlantic Corporation at http://www.ba.com. Booz Allen & Hamilton Inc. at http://www.bah.com. EDS at http://www.eds.com. JCPenney Company, Inc. at http://www.jcpenney.com. Rockwell International Corporation at http://www.rockwell.com. SAS Institute Inc. at http://www.sas.com. Silicon Graphics, Inc. at http://www.sgi.com. Texas Instruments Incorporated at http://www.ti.com. Turner Broadcasting System, Inc. at http://www.turner.com. United Parcel Service of America, Inc. at http://www.ups.com. Building Your Intranet--Chapter 7 Security Eugene Spafford’s computer security hot list at http://www.cs.purdue.edu/coast/hotlist/. This list doubles as the official WWW hot list of the Computer Operations, Audit, and Security Technology (COAST) Laboratory at Purdue. This is a great starting point in your quest to learn about firewalls and Internet security.  Marcus J. Ranum’s Internet Firewalls FAQ at http://www.v-one.com/pubs/fw-faq/faq.htm. Link no longer exists. World Wide Web Security FAQ at  http://www-genome.wi.mit.edu/WWW/faqs/www-security-faq.html. Encryption technology from RSA Data Security, at http://www.rsa.com. Yahoo’s list of companies that specialize in computer security at http://www.yahoo.com/Business_and_Economy /Companies/Computers/Security/Consulting/. Newsgroups: comp.security.announce--announcements about security (moderated) comp.security.firewalls--anything pertaining to network firewall security comp.security.misc--security issues of computers and networks comp.security.unix--discussion of Unix security Selecting an Internet Service Provider Selecting an Internet Service Provider Selecting an Internet Provider in UUNET Technologies’ Internet Business Applications Guide at http://www.uu.net/busguide.htm. Link no longer exists. The List at http://thelist.com. This resource provides a variety of searches to help you locate ISPs. It gives you information such as the names, area codes served, phone and fax numbers and e-mail addresses, their URL, and services they provide and the fees for them. Commerce Net’s Internet Service Provider Directory at http://www.commerce.net/directories/products/isp/isp.html/. Link no longer exists. Newsgroups about Internet access providers: alt.internet.services alt.internet.access.wanted Acquiring an Internet Domain InterNIC Registration Services at http://www.networksolutions.com/. This site provides instructions for registering U.S. domain names. They are temporarily registering Canadian domain names, also.  Yahoo’s list of various domain registration authorities throughout the world is now at http://www.yahoo.com/Computers and_Internet/Internet /Domain_Registration/Network_Information_Centers/. Selecting Hardware and Software--Servers, Browsers, Authoring Tools, and Other Considerations Intranet Soundings, now at http://www.intranetjournal.com/discussions/index.html is a moderated message exchange dedicated to intranets.  Intranet Exchange at http://www.innergy.com/ix/ is another moderated message exchange about intranets. Web Compare at http://www.webcompare.com/ lists servers and browsers and includes comparisons and charts of features. Stroud's CWSApps List at http://cws.internet.com/.  World Wide Web FAQ at http://www.boutell.com/faq/ for researching web servers and browsers, authoring web pages, images, scripts, and other Web resources. The Complete Intranet Resource is now at http://www.intrack.com/intranet/. Network World Fusion at http://www.nwfusion.com/. WebMaster Magazine’s WebMaster Resources is now CIO Magazine Research Centers at http://www.cio.com/forums/. New address ZDNet Developer at http://www.zdnet.com/devhead/.  A Beginners Guide to HyperText Markup Language (HTML) at NCSA at http://www.ncsa.uiuc.edu/General/Internet/WWW/HTMLPrimerAll.html. This is a good resource for current information on tools and authoring.  Newsgroups about: Servers: comp.infosystems.www.servers.mac --Web servers for the Macintosh platform comp.infosystems.www.servers.misc --Web servers for other platforms comp.infosystems.www.servers.ms-windows --Web servers for MS Windows and NT comp.infosystems.www.servers.unix --Web servers for UNIX platforms Browsers: comp.infosystems.www.browsers.mac --Web browsers for the Macintosh platform comp.infosystems.www.browsers.misc --Web browsers for other platforms comp.infosystems.www.browsers.ms-windows --Web browsers for MS Windows comp.infosystems.www.browsers.x --Web browsers for the X-Window system Intranets: comp.infosystems.intranet --general discussion about intranets  Providing Web access: Comp.infosystems.www.providers--no longer available For specific products, check out vendor sites such as: Netscape at http://www.netscape.com Microsoft at http://www.microsoft.com SGI at http://www.sgi.com Designing and Authoring Documents--Chapter 9 Guides to Writing Style for HTML Documents (NCSA) at http://www.ncsa.uiuc.edu/General/Internet/WWW/HTMLPrimerAll.html#SG. William Horton, Lee Taylor, Arthur Ignacio, Nancy L. Hoft, The Web Page Design Cookbook: All the Ingredients You Need to Create 5-Star Web Pages, John Wiley & Sons, 1996. Jim Sterne, World Wide Web Marketing: Integrating the  Internet into Your Marketing Strategy, 2nd Edition, John Wiley & Sons, 1999. Jim is an internationally known WWW marketing guru. In this book, he focuses on what to do and not do. Many of the things he says apply equally well to intranets, where not all users have high-speed links. Jim also talks at length about navigation within a Web site. You may find lots of guidance in his book. Newsgroups about authoring: comp.infosystems.www.authoring.cgi --writing CGI scripts for the Web comp.infosystems.www.authoring.html --writing HTML for the Web comp.infosystems.www.authoring.images --using images and imagemaps on the Web comp.infosystems.www.authoring.misc --miscellaneous Web authoring issues WWW Sites In Sample Presentation--Chapter 9 AT&T at http://www.att.com/. General Electric at http://www.ge.com/. IBM at http://www.ibm.com/. Burlington Coat Factory at http://www.coat.com/. Whole Foods at http://www.wholefoods.com/. Massachusetts Institute of Technology at http://web.mit.edu/. University of Oklahoma at http://www.ou.edu/.  U.S. Bureau of the Census at http://www.census.gov/. Thomas, the home page of the U.S. Congress, at http://thomas.loc.gov/. Color Securities and Exchange Commission EDGAR Database at http://www.sec.gov/edgarhp.htm. FTD at http://www.ftd.com/. Shopping 2000 at http://www.shopping2000.com/. This link is obsolete. JCPenney at http://www.jcpenney.com/. Resources for the Intranet Team--Chapter 10 Locate Facilitators Newsgroup misc.business.facilitators. Creativity and Out-of-the-Box Thinking C. W. Metcalf, Lighten Up: The Amazing Power of Grace Under Pressure, Nightingale Conant Corporation. This audiotape is about humor. Michael J. Gelb, Mind Mapping, Nightingale Conant Corporation. This is an audiotape about mind mapping. Carolyn Nilson, Games That Drive Change, McGraw-Hill, Inc., 1995. This book has a chapter dedicated to games for communication. This is just one of a number of books about games for teams and trainers. Usability Testing--Chapter 11 Darrell Sano and Jakob Nielsen, SunWeb: User Interface Design for Sun Microsystem's Internal Web. This very interesting report is about how they created and tested the user interface for SunWeb. Link no longer exists.

  Additional Intranet Resources